Welcome to Men Moving Forward Counselling Solutions (‘Men Moving Forward’, ‘we’, ‘our’, or ‘us’). We are committed to protecting your privacy and providing a safe, secure and professional online experience. This Privacy Policy and Terms of Use explain how we collect, use, store and protect your personal information, together with the terms governing your use of this website. By using this website, you agree to this Privacy Policy and Terms of Use.
Men Moving Forward provides professional online counselling services throughout Australia.
Website: http://www.menmovingforward.com.au
Email: admin@menmovingforward.com.au
Men Moving Forward manages personal information in accordance with the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles (APPs). We only collect information reasonably necessary to provide counselling services, respond to enquiries or operate this website.
We may collect your name, email address, telephone number, appointment details, contact form information and technical information such as IP address, browser type, device information and cookies.
We use your information to respond to enquiries, arrange appointments, deliver counselling services, improve the website, meet legal obligations and protect website security. We do not sell or rent your personal information.
We use Zanda, Stripe, Microsoft 365 Outlook and Zoom or Microsoft Teams (where applicable). These providers maintain their own privacy and security policies.
Cookies may be used to improve website functionality, remember preferences and analyse website usage.
Anonymous analytics may be collected to help improve website performance.
Reasonable safeguards are used to protect personal information, although no internet transmission can be guaranteed completely secure.
You may request access to or correction of your personal information, subject to Australian law.
Information is retained only as long as necessary to provide services and comply with legal and professional obligations.
We are not responsible for the privacy practices of external websites.
You agree to use this website lawfully and not interfere with its operation.
Website information is educational only and does not constitute counselling, medical or legal advice. Use of this website does not establish a counsellor–client relationship.
A counselling relationship begins only after an appointment is confirmed and informed consent has been obtained.
Current fees are published on the website. Late cancellations or non-attendance may incur the published cancellation fee.
This is not a crisis service. Call 000, attend your nearest Emergency Department or contact Lifeline on 13 11 14 if you require immediate assistance.
All website content is protected by Australian intellectual property laws unless otherwise stated.
To the maximum extent permitted by law, Men Moving Forward is not liable for loss arising from reliance on website information.
The latest version of this policy will always be published on the website.
Men Moving Forward Counselling Solutions
http://www.menmovingforward.com.au
admin@menmovingforward.com.au
AI tools may be used for administrative tasks (such as clinical notes) only. AI is not used to provide counselling or make clinical decisions, and confidentiality is maintained.
